Too many MSPs think connectivity is “not our problem” or “not profitable.” Some even tell customers to arrange their own internet or WAN services. At VeloxServ, we know this mindset is costing MSPs revenue, control, and credibility.
Connectivity isn’t just pipes and switches – it’s the foundation of every managed service you provide. Treat it as a managed service, and you unlock recurring revenue, higher margins, and happier customers.
Myth-Busting: Connectivity Isn’t Worth Selling
Think there’s no money in connectivity? Think again. Bundling connectivity with your IT services lets you:
- Generate predictable recurring revenue – Monthly contracts, stable income.
- Upsell premium services – High-performance networks enable cloud, VoIP, and backup solutions.
- Increase customer loyalty – Clients stay when their IT works flawlessly.
With VeloxServ, MSPs get simple, ready-to-sell connectivity solutions—no headaches, no juggling vendors, no guesswork.
The Hidden Cost of “Customer-Arranged Connectivity”
Handing the responsibility for connectivity to your customers might seem convenient, but it creates serious risks:
- Limited control – You can’t fix what you don’t own, yet you get blamed when it fails.
- Unpredictable performance – Poor connections can compromise your services.
- Security gaps – Customer-chosen networks may be under-protected, putting your solutions at risk.
Treat connectivity as a managed service, and you gain:
- Resilience – Redundant, reliable connections that reduce downtime.
- Security – Properly configured firewalls, VPNs, and threat protection.
- Performance – Networks designed to handle modern cloud, SaaS, and VoIP workloads.
Selling Connectivity Doesn’t Have to Be Hard
VeloxServ makes it easy to offer connectivity as part of your managed services:
- Flexible options – From broadband to leased lines, we cover every customer need, utilising the UK’s top network suppliers including BT Wholesale, CityFibre, Virgin Media O2, ITS, Netomnia and Gigaclear as well as a range of other alternative network (altnet) suppliers. See our wholesale connectivity partners page for more details.
- Turnkey setup – Fast provisioning, fully managed end-to-end.
- Expert support – MSPs get technical support to handle issues quickly.
By partnering with VeloxServ, you can confidently offer connectivity as part of a complete managed solution – boosting revenue, improving performance, and protecting your customers.
The Competitive Edge MSPs Can’t Ignore
Top-performing MSPs don’t just manage IT – they own the customer experience. Connectivity is no longer optional; it’s critical. MSPs who treat it as a managed service:
- Control the customer network experience.
- Offer high-margin, differentiated services.
- Reduce risk while improving security and performance.
Connectivity is more than infrastructure – it’s part of your managed service promise. Own it, and turn it into a growth engine.
